Privacy policy

Slam Clicker is operated by Aero Solutions Pro LLC (“we”, “us”). This policy explains what we collect when you use the Slam Clicker website (slamclickerapp.com) and the Slam Clicker apps for iPhone and Android, how we use it, and the choices you have.

What we collect

Information you give us

• Account details: email address and password (stored hashed by our authentication provider), username and display name.
• Profile details you choose to add: crew type (pilot, flight attendant or other), airline, home base, aircraft, years flying, home city, birth date, bio, profile and cover photos. You control whether your airline, home base and age are shown, and whether your account is private.
• Content you post: posts, photos, comments, likes, place reviews and ratings, places you add, saved places and lists, crew discount reports and check-ins.
• Messages: direct and group messages you send to other members.
• Layover plans: upcoming layover cities, dates and hotels you enter, or that you choose to sync from the Crew Alert app.
• Crew verification: if you verify with an airline email, we use its domain to confirm your airline.
• Business information: if you claim a business listing or buy a promotion, your business details. Payments are handled by Stripe; we never see or store your full card number.

Information collected automatically

• Location: if you allow it, your device location is used on your device to sort places by distance. We do not store your precise location.
• Technical data: standard server logs (such as IP address, browser or device type and pages requested) kept by our hosting providers for security and reliability.
• Session storage: we keep you signed in using cookies (web) or secure on-device storage (apps). We do not use advertising cookies or cross-site tracking.

How we use it

• To run Slam Clicker: create your account, show your profile and posts, deliver messages and notifications, and show crew who are on layover in the same city.
• To show crew reviews and ratings for places.
• To keep the community safe: preventing spam and abuse, and enforcing our terms.
• To process payments for business listings and promotions.
• To contact you about your account or important changes.

We do not sell your personal information, and we do not share it with advertisers.

What other people can see

Other members can see your public profile, posts and reviews, subject to your privacy settings. Members who are on layover in the same city may see that you are there. Messages are visible only to the people in the conversation. If your account is private, only approved followers can see your profile and posts.

Some directory information is public on the web, including city guides, places, star ratings and review text. Reviews shown publicly do not include your name or profile; they show only whether the reviewer is a pilot or a flight attendant (or “Crew member” for anonymous reviews).

Service providers

We use trusted providers to run Slam Clicker. They process data only on our behalf:

• Supabase: database, authentication and file storage
• Vercel: website hosting
• Stripe: payments for business features
• Mapbox: maps
• Expo: app updates and, if enabled, push notifications

We may also disclose information if required by law or to protect the safety of our members.

How long we keep it

We keep your information for as long as your account is open. When you delete your account, your profile, posts, photos, reviews, messages, layover plans and other personal data are permanently deleted. Places you added to the directory may remain, without your name attached. Backups are cleared on a rolling basis.

Your choices and rights

• Edit your profile and privacy settings at any time.
• Delete your account in the app (Profile → Delete account) or on the web (Edit profile → Delete account). See how to delete your account.
• Request a copy of your data, or ask us to correct or delete it, by emailing support@slamclickerapp.com.

Depending on where you live (for example California or the EU/UK), you may have additional rights to access, correct, delete or port your data, or to object to certain processing. Email us and we will respond within the time required by law.

Security

Data is encrypted in transit, and access to your data is restricted with row-level security so members can only see what they are permitted to see. No system is perfectly secure, so please use a strong, unique password.

Children

Slam Clicker is for working aviation professionals and is not intended for anyone under 18. We do not knowingly collect data from children.

Changes

If we make material changes to this policy, we will update the date above and let members know in the app.

Contact

Questions about privacy? Email support@slamclickerapp.com.